Although there are several brick and mortar stores that sell the traditional way, the online mode of selling is gaining more popularity and has become a trending sales method for many businesses. Right from the multi-national companies to the small home-based businesses, everyone is gaining from the wide reach an online business gives. There are several IT consulting firms that provide their services in the development of e-commerce websites and help businesses sell their products online and reach a large customer base across the world. Here are a few key aspects that are must-have for an effective e-commerce website as suggested by the top IT consultants.
1.User-friendly: For any business to succeed it has to be liked by the customers which can be achieved by an e-commerce website only if the website is user-friendly. Visitors to a website will frequent it and get interested to buy products or services only when they can navigate through the website with ease and without any distractions. While designing the website, the IT support consultants should ensure that all the products available for sale on the website should be appropriately categorized and sub-categorized if necessary to make it trouble-free for the visitors to find what they are searching for.
2.Mobile-friendly: IT consultants suggest that while developing an e-commerce website it should be remembered that the website ought to be compatible on mobile devices as well as considerable amount of online shopping is being done on mobile devices these days.
3.Clear shopping cart: Adding products to a shopping cart is an important element in an e-commerce website that helps the customers to buy multiple items they like at one go. IT support system should ensure that the design of the shopping cart is easy to use as this is the basic function that is the most used by them and they should be able to view the list they have added to the cart and add or delete any item if they wish to do so. Similarly, the checkout process to easily done after the payment is done through a secure payment gateway.
4.Security: The first and basic criterion that is looked for in an online e-commerce website is the safety and security it provides in the financial transactions. With the help of IT consulting firms, the e-commerce websites should secure the data entered by the customers through end-to-end encryption and SSL certification. Also, customers need to be given full information and assurance as to the maintenance of privacy of the customer data.
5.On-site search engine: One of the most irksome aspects of an ineffective e-commerce website that lets down its customers is that it doesn’t throw up products that exactly match the search criteria given by the customers. Instead of relevant and reliable search results, if the website gives all the inventory of the website products, it will soon be abandoned by the visitors. To avoid this situation, an adequate and appropriate on-site search engine software should be used that facilitates more filtering and more relevant search results.